Is there a bedroom on the main floor? We have one person in a wheelchair?
Yes there is a side entrance for wheel chair accessibility that goes past the outdoor kitchen/grill and opens to floor length sliders with pool/ocean view. It is the blue room in the photos.
Are there entrance stairs?
Main entrance yes side entrance no.
What are covid protocol to enter USVI?
Do you need a passport to enter USVI?
Traveling from the contiguous US, American citizens can use a valid non-expired official driver’s license with photo from any state to enter the US Virgin Islands. Non-naturalized green card or visa holders will still require passports for travel. While in the Virgin Islands, if you plan to travel (boat/plane) into international waters via excursions (British VI) your passports will be needed regardless of citizenship.
What are suggestions for transportation, excursions, or best restaurants.
Transportation will be needed to get to Ocean Villa VI. Travelers can decide if they would like a taxi, private car service or rental car as an option for transportation. Upon booking, Ocean Villa online concierge will provide you with a preferred list of previously sourced independent vendors that can assist with transportation or excursions.
Are there discounts for the villa stay?
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Is the pool is open all year round?
Yes and has beautiful evening lighting different patterns
How close is the villa to nearest beach?
Nearest beach Magens Bay top 10 in world and 6 minute drive away.
Should I get a rental car?
We drive on the left side of the street. When going into villa go front forward do not back in. When exiting the villa outside main opening is a one way and only a right turn can be made.
Are we able to assist with suggestions of restaurants, excursions, things to do?
Yes, after booking we will send a document with suggestions and have an online concierge to assist you throughout your stay!
We have two children that won’t sleep in the same bed? Are blow up mattresses available?
Yes, they can be provided upon requests and approval.
Is it possible to hire a private chef?
Yes, we can coordinate all food and private chef experiences through our vendors.
Can we just use taxis to move around the island or do we need a vehicle?
It is your choice. Preferred taxi is available as a driver with a little advanced notice.
What are the costs of the butler and chef?
Can range from 800-1500 aday And what all does the butler do? Make sandwiches, serve drinks, run errands, prepare poolside beverages and serve prepared food. They tidy up the services that are used but do not replace daily housekeeping (beds made linens changed etc)
What are the costs for the other accommodations: the boat?
$1500-$3200 depending on size, type and distance the boat/yatch needs to travel.
I just wanted to double check the cancellation policy?
You can cancel up to 30 days full refund 2 weeks half. And with covid being so unpredictable still what are your cancellation fees? If need to cancel due to covid positive test we can refund or give a credit.
Do you have an address that I could google map the drive?
Yes upon booking guest will receive the address that is easily entered into your cell phones maps so that they can drive to the villa. The villa is on a private gated property and you will receive your unique entry codes for your stay prior to arrival.
Do you rent the place for the day or for events?
If we are staying can friends from other hotels visit?
Does anyone share the Villa or Pool?
Can we have groceries delivered ?
Yes our guest do have a grocery delivery service option. Upon booking the information for this service is provided.
Is there someone available in the event of property concerns?
Yes 24/7 telephone and maintenance as needed.
There is another smaller villa on the estate property. Are we sharing any portion of the house or pool?
There is no sharing of any spaces between both villas. Each has their own parking spaces amenities etc. The villas only share the main property entrance gate.
Can the property accommodate more than 8 guest?
Yes there is a second villa (Villa Serenity) on the property with 2 bedrooms, sofa bed and that accommodates 7 additonal guest. It is in walking distance (down hill) but cannot be seen when in Villa Elegance. They do share the same main entry gate into the estate.
During covid is there an option for contactless checkin and check out?
Indeed. Safety of our guest and staff is important. We therefore have a seamless contactless check-in and check-out policy. Guest are given unique codes for their stay upon booking.
